The stories about the crowds in town for All-Star weekend continue to be draw-dropping. And, locals don't seem ready to move on yet. Let me preface this by saying the resorts take a lot of pride in customer service. Frontline workers on the Strip are not minimum wage workers but highly compensated professionals offering a mix of obsequiousness and hard work that is meant to give every tourist the VIP experience. So, Vegas workers will put up with a lot from tourists without complaining. Casino workers rarely confront troublesome customers rather they try to soothe things over. The sad truth is that the more obnoxious tourists can often bully their way into comps and other treats meant to keep everyone happy.
But the over-the-top "thug" behavior of the All-Star NBA crowd has left in its wake a boiling fury among cocktail waitresses, bartenders, security and other jaded pros of the Strip. Among the nightclubs where incidents seem to have taken place on the Strip are hot spots at Wynn, Mandalay Bay and freestanding Empire Ballroom. Off Strip, the topless bars proved a center for problems, too. The stories range from bottles being thrown at employees to guns being confiscated. An employee at Empire told me about having to hide in the back with other workers when a melee broke out shortly after reports that a gun had found its way into the club. For the entire weekend this person reported that female bartenders and cocktail servers at Empire were routinely addressed by customers with obscenities the nicest of which rhymes with witch. I have heard similar treatment was meted out by customers to servers at Pure. Even the usually mellow Peppermill seems to have been the scene of hassles.
Of course, the incident so far getting press attention is the shooting at the strip club Minxx. That incident combines many of the factors that workers blame for the problems elsewhere: outside promoters, celebrities with large entourages and irresponsible behavior by everyone involved.
The Review-Journal reports police have talked to NFL player Adam "Pacman" Jones who may have known the shooter.
In all the uproar over the tourists who came here last weekend, particularly disconcerting to the servers I interviewed was the question if race played a part in their perception of the crowd. All denied it. One worker at Empire told me: "These were thugs. It was mostly black people, yes, but this had nothing to do with race. I also got called 'slut' by a white guy with a grill. It was thug culture."
In all Las Vegas seems traumatized by the entire experience of All-Star weekend.